为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

selection scheck boxes do not display in the options window, nor does the scroll bar - why?

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Waynesvoice

more options

firefox is running very erratically. Scrolling is jerky at best. Usually it lurches up and down either too far or no movement at all. Also the scroll bar is black and there is no visible grab button to move up or down. Up and down arrows at the top of bar are also blacked out. Selection check boxes are not visible in Tools, Options. So It is very difficult to make custom choices. There is a significant delay after clicking on "OK" "Cancel" or "Help" buttons - in fact any buttons. I have 2 add-ons "All-in-one Side Bar" and "Last Pass" no more.

If I open firefox in safe mode all these problems go away. Everything moves smoothly and check boxes appear.

firefox is running very erratically. Scrolling is jerky at best. Usually it lurches up and down either too far or no movement at all. Also the scroll bar is black and there is no visible grab button to move up or down. Up and down arrows at the top of bar are also blacked out. Selection check boxes are not visible in Tools, Options. So It is very difficult to make custom choices. There is a significant delay after clicking on "OK" "Cancel" or "Help" buttons - in fact any buttons. I have 2 add-ons "All-in-one Side Bar" and "Last Pass" no more. If I open firefox in safe mode all these problems go away. Everything moves smoothly and check boxes appear.

被采纳的解决方案

Did you try switching to the default Firefox theme, if you are using some other theme?

Did you try disabling hardware acceleration?

All of that is in the article link that I posted.

Read about what steps to take when the problem does not occur in Firefox Safe Mode, as per your original question and follow the links given in the following article section.

Also see - https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

定位到答案原位置 👍 1

所有回复 (4)

more options

Waynesvoice said:

If I open firefox in safe mode all these problems go away. Everything moves smoothly and check boxes appear.

That would indicate that the problem is being caused by an extension, theme or hardware acceleration. See the following article. For extensions or themes, you will need to turn off a few at a time, restart Firefox, test, then repeat until you find the problem. Instructions for hardware acceleration are also included in the following article.


Other - You should check your Plugins and update as needed.

  1. Check your Plugins - https://www.mozilla.org/en-US/plugincheck/
  2. Next Generation Java Plug-in 10.13.2 for Mozilla browsers

由TheOldFox于修改

more options

I disabled add-ons and plugins one at a time. Restarted after each. Then one after the other - restart after each new disable - until everything was disabled. No joy.

Once after I disabled the java application toolkit the selection boxes reappeared. But when I moved the cursor from the "OK" button they all disappeared. I restarted numerous times and it did not repeat.

more options

选择的解决方案

Did you try switching to the default Firefox theme, if you are using some other theme?

Did you try disabling hardware acceleration?

All of that is in the article link that I posted.

Read about what steps to take when the problem does not occur in Firefox Safe Mode, as per your original question and follow the links given in the following article section.

Also see - https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

由TheOldFox于修改

more options

Thanks! I disabled hardware acceleration and everything worked again. I appreciate your kindness to reply to my issue so quickly.