为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Trying to uninstall Firefox from my iMac (OS X). When I drag it from the app tray to the Trash, a message that it's running so can't delete is returned. Help?

  • 2 个回答
  • 9 人有此问题
  • 76 次查看
  • 最后回复者为 Dean_T

more options

Steps Taken: 1. Open Finder 2. Go to Applications 3. Drag Firefox to the trash 4. It won't delete because it's still somehow running.

I'm going to re-install Firefox when the uninstall finishes. Unfortunately, when I tried to install version 20, it wouldn't install over V14 due to the same issue.

/Users/Patty_Dean/Desktop/Screen Shot 2013-05-01 at 10.46.34 AM.png

Steps Taken: 1. Open Finder 2. Go to Applications 3. Drag Firefox to the trash 4. It won't delete because it's still somehow running. I'm going to re-install Firefox when the uninstall finishes. Unfortunately, when I tried to install version 20, it wouldn't install over V14 due to the same issue. /Users/Patty_Dean/Desktop/Screen Shot 2013-05-01 at 10.46.34 AM.png

被采纳的解决方案

It's likely still running in background. You can just kill the process/end task. Generally the file running will be firefox.exe.

* Access the Mac Task Manager

  • Activity Monitor is located in your /Applications/Utilities/ folder. The simplest way to get to Activity Monitor in Mac OS X is to use Spotlight as a keyboard shortcut of sorts.
  • Hit Command+Spacebar to bring up the Spotlight search field
  • Type in “Activity Monitor”
  • Hit the Return key when “Activity Monitor” populates in the spotlight results
  • You are now in Activity Monitor where you can manage and manipulate tasks

* Killing or Stopping a Task/Process with Activity Monitor

  • From within Activity Monitor, simply click on the task or application you want to end and then click on the large red “Quit Process” button in the left corner of the app window. You will get a warning dialogue (image attached to post)
  • Assuming you have selected the process/application you want to end, click on the “Quit” button. If the app is being unresponsive, you can click on the “Force Quit” button instead to immediately kill the process and stop the application from running without any further warning.

Look for FIrefox.exe or similar named programs/processes. After killing or quitting the process reattempt what previously was failing.

定位到答案原位置 👍 7

所有回复 (2)

more options

选择的解决方案

It's likely still running in background. You can just kill the process/end task. Generally the file running will be firefox.exe.

* Access the Mac Task Manager

  • Activity Monitor is located in your /Applications/Utilities/ folder. The simplest way to get to Activity Monitor in Mac OS X is to use Spotlight as a keyboard shortcut of sorts.
  • Hit Command+Spacebar to bring up the Spotlight search field
  • Type in “Activity Monitor”
  • Hit the Return key when “Activity Monitor” populates in the spotlight results
  • You are now in Activity Monitor where you can manage and manipulate tasks

* Killing or Stopping a Task/Process with Activity Monitor

  • From within Activity Monitor, simply click on the task or application you want to end and then click on the large red “Quit Process” button in the left corner of the app window. You will get a warning dialogue (image attached to post)
  • Assuming you have selected the process/application you want to end, click on the “Quit” button. If the app is being unresponsive, you can click on the “Force Quit” button instead to immediately kill the process and stop the application from running without any further warning.

Look for FIrefox.exe or similar named programs/processes. After killing or quitting the process reattempt what previously was failing.

由Donnie于修改

more options

Thanks! I now have FF V20 installed.

There are other issues now; various websites (like FB) don't display properly (looks like sitemap; the UI definitely isn't displaying correctly). Even Mozilla.org's certificate isn't accepted. Something is wacky but I'll handle it separately.

Hope you're well!