为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Used Sync, got code, reformatted, code worthless.

  • 6 个回答
  • 2 人有此问题
  • 42 次查看
  • 最后回复者为 Highwind

more options

Reformat. Back up my Chrome and Firefox bookmarks, passwords, etc. Chrome has a sync option, so simple, everything saved. Oh look. Firefox has a sync option. Sweet, I have a random gibberish key. Looks all set. Everything go. Reformat. Chrome fine. Firefox Sync Setup. Pair a device. Not with me? Enter account info and saved key. Uploaded? Nothing. Nothing. No download backup data option? 3 Years bookmarks gone.

Reformat. Back up my Chrome and Firefox bookmarks, passwords, etc. Chrome has a sync option, so simple, everything saved. Oh look. Firefox has a sync option. Sweet, I have a random gibberish key. Looks all set. Everything go. Reformat. Chrome fine. Firefox Sync Setup. Pair a device. Not with me? Enter account info and saved key. Uploaded? Nothing. Nothing. No download backup data option? 3 Years bookmarks gone.

所有回复 (6)

more options

You can't use pair a device if this is the only device you are using.

Both devices need to be online at the same time if you want to pair a device with the (3x4) 12-character code.

Sync needs to be set up and working on at least one (desktop) computer, so you can enter the 12-character code, provided by the device (computer) that you want to pair, in three fields to pair a device on the computer that has a working Sync setup.

Enter all details like the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account instead of using the 12-character code to pair a device if pairing isn't possible.

  1. open "Tools > Options > Sync" or "Firefox > Set Up Sync"
  2. click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
  3. click "I Have an Account" : Connect
  4. click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key)

Check the Sync options when you have used Sync before and want to keep previously stored data on the Sync server.

  • click the "Sync Options" button at the bottom to select what to sync (Sync Options only affect the first sync)

Select this choice if you want to restore data from the Sync server:

  • "Replace all data on this device with my Sync data"
more options

I was under the impression I could back up my data to the server and then sync it to another computer. This should be better described in the Sync process. I went through a sync before my reformat, I got this key, I saved it. I assumed this was an alternative to using Import and backup. I was wrong. I tried using this restore key:

s-367xn-tuqjq-qm38z-wpnqc-nhd4m

I'm returning it; It is worthless to me. It contains 23 bookmarks which are multiple copies of the Firefox defaults, as well as my feelings of derision, desperation, contempt, and despair. Time to start over.

more options

Are you saying that the using full Sync Key / Recovery Key process didn't work for you?

more options

It is usually best to backup your personal profile data locally. Sync isn't meant and designed to be used as a backup, but merely to transfer data from one device to another to keep them in sync. This may change in future versions of sync.

more options

Yes. It didn't work.

more options

In this version of Sync there's no indication when using it that it isn't a backup service. Transferring data from one device to another is exactly what I tried to do; Transferring from my computer to my newly reformatted computer, it's a fully new setup using the same hardware.

Adding a note somewhere that both machines have to be in use at the same time would have saved me a lot of heartache.