为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Upgraded from Vista to Win 7. Unable to type in any Firefox field.

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 BobHewson

more options

I successfully upgraded my Laptop from Vista home premium to Win 7 home premium.

Firefox loads OK, but I am unable to type in any field to search etc or even to send this query (I am using my desktop to send this).

Hope you can suggest how I can resolve this problem.

Thanks,

Bob

I successfully upgraded my Laptop from Vista home premium to Win 7 home premium. Firefox loads OK, but I am unable to type in any field to search etc or even to send this query (I am using my desktop to send this). Hope you can suggest how I can resolve this problem. Thanks, Bob

被采纳的解决方案

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will lose all personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will lose all personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


more options

I found the problem was more widespread than just Firefox. It extended to all programs requiring keyboard input.

I did more Google and MIcrosoft searches and found the solution.

Somehow my keyboard filter became confused. Fortunately I was able to compare and change my settings on my upgraded laptop to my Desktop also running Win 7.

All is now OK. Thanks for your help.

Bob

Bob