为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I use Firefox on Windows Vista. I have a Norton toolbar. Every day Firefox makes me reinstall the Norton toolbar in order to use it. How do I stop this ?

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 kobe

more options

When my computer has been shutdown for a while, I don't have my Norton toolbar when I first start Firefox. If I then restart Firefox a window opens asking if I want to allow Norton to install the toolbar. When I click allow I am told I have to then restart Firefox again. Upon restarting Firefox again my Norton toolbar is present. Since I shut the computer down every night, I have to go through this entire procedure every morning when I start it up. There is surely a fix for this.

When my computer has been shutdown for a while, I don't have my Norton toolbar when I first start Firefox. If I then restart Firefox a window opens asking if I want to allow Norton to install the toolbar. When I click allow I am told I have to then restart Firefox again. Upon restarting Firefox again my Norton toolbar is present. Since I shut the computer down every night, I have to go through this entire procedure every morning when I start it up. There is surely a fix for this.

所有回复 (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions (wont uninstall norton toolbar), Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.