为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

What if your problem is too complicated to summarize in one sentence, then what to you do to get help??

  • 2 个回答
  • 2 人有此问题
  • 11 次查看
  • 最后回复者为 cor-el

more options

I had an account issue with my internet service and had to reinstall my AT&T Uverse modem under a new account number. This did not go smoothly, but I have internet service now. I was using Mozilla to talk to my modem. Yahoo.com was my homepage. Now, when I try to go to Yahoo.com (by any method or route), I get a tab labeled AT&T GUI with a completely white (blank) main screen below the tab with a narrow bar that says Mozilla is blocking a redirection to another site between the tab and the blank main screen. When I click on the link to tell Mozilla to allow the redirection, I get a screen from Yahoo that says it cannot find the web site I have asked for (yahoo.com?). This is the same on 3 different network/modem systems, but does not happen when I access other yahoo websites, such as mail or news and does not happen with yahoo.com if I use a different browser. Using options to put in yahoo.com as the homepage does not change this behavior, but installing other homepages (than yahoo.com) using options works fine.

I had an account issue with my internet service and had to reinstall my AT&T Uverse modem under a new account number. This did not go smoothly, but I have internet service now. I was using Mozilla to talk to my modem. Yahoo.com was my homepage. Now, when I try to go to Yahoo.com (by any method or route), I get a tab labeled AT&T GUI with a completely white (blank) main screen below the tab with a narrow bar that says Mozilla is blocking a redirection to another site between the tab and the blank main screen. When I click on the link to tell Mozilla to allow the redirection, I get a screen from Yahoo that says it cannot find the web site I have asked for (yahoo.com?). This is the same on 3 different network/modem systems, but does not happen when I access other yahoo websites, such as mail or news and does not happen with yahoo.com if I use a different browser. Using options to put in yahoo.com as the homepage does not change this behavior, but installing other homepages (than yahoo.com) using options works fine.

所有回复 (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

See:

  • Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"

The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also: