为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Download manager gets blocked by group policy

more options

I set a group policy in Windows 8 professional to block executing any executable files outside those in the Windows and Program Files maps. PDF files and microsoft office files can be opened anywhere.

When downloading a docx or xlsx file through Firefox and trying to open it in the download manager gives a error message from windows stating that the program is blocked by group policy. The path and file is a Word or Office file. When going to the map where it was downloaded (a temp folder or another doesnt matter) in Windows explorer the file opens without any problem.

I ve been searching for a solution everywhere for hours but I couldnt find it.

By the way PDF files are opened without problems. After installing the ESR version of Firefox opening docx files through the download manager of Firefox gave no problems but now the same problem came back.

I set a group policy in Windows 8 professional to block executing any executable files outside those in the Windows and Program Files maps. PDF files and microsoft office files can be opened anywhere. When downloading a docx or xlsx file through Firefox and trying to open it in the download manager gives a error message from windows stating that the program is blocked by group policy. The path and file is a Word or Office file. When going to the map where it was downloaded (a temp folder or another doesnt matter) in Windows explorer the file opens without any problem. I ve been searching for a solution everywhere for hours but I couldnt find it. By the way PDF files are opened without problems. After installing the ESR version of Firefox opening docx files through the download manager of Firefox gave no problems but now the same problem came back.

所有回复 (7)

more options

Hello please Update Firefox to the latest version and try again.

more options

I first used the most recent version for consumers. It had the same problem. Now the special ESR edition for big organizations is installed.

more options
more options

Unfortunately it didn't help. I didn't install any addons except Flash Player.

more options

Hi Jeroenblack, Is this working on other web browsers?

more options

I just tested it with Chrome. It has the same problem. Maybe it is because I installed the programs as administrator. I can not test it further for a few hours because the computer is being used. I'm afraid the problem comes back when I enfore the group policy again. On Windows 7 professional I didn't have this problem.

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!