为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cant scroll on Samsung Series 9 with Synaptics V8.0 Clickpad

  • 2 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 Hanryo

more options

Here's the deal:

Bougth an used Samsung NP900X3A-A01PT (http://www.samsung.com/pt/consumer/monitor-peripherals-printer/notebook/notebook/NP900X3A-A01PT-spec). It worked just fine (scrolled just fine on Firefox once I installed it), but since I wanned it to be close to brand new, I did a fresh Windows Intall. With the out-of-the box Restore DVD.

Intalled all drivers, all is working well except for one thing: Using Firefox I cannot scroll up or down, left or right, or use any of the controlls related to my multitouch Synaptics Clickpad V8.0 ... In any other program it works fine: Adobe Reader, Internet Explorer, Windows Explorer, etc...

Just in Firefox it will not work. Seems as if any of the multitouch interface controlls won't work (they all work on other programs).

I checked all the Synaptics functions, all is configured well. I tried using a USB mouse, the scroll works just fine in Firefox. Downloaded the drivers off this model's specific Samsung Download page.

If you could help me would be greatly appreciated! It's strange because it works on all other programs (so it doen'st look like driver issue), but not in Firefox. Works fine on Firefox with a USB mouse (which would seem driver issue)... And it doesn't seem to be an issue of the pad becouse it worked before. Help me please ;)

Here's the deal: Bougth an used Samsung NP900X3A-A01PT (http://www.samsung.com/pt/consumer/monitor-peripherals-printer/notebook/notebook/NP900X3A-A01PT-spec). It worked just fine (scrolled just fine on Firefox once I installed it), but since I wanned it to be close to brand new, I did a fresh Windows Intall. With the out-of-the box Restore DVD. Intalled all drivers, all is working well except for one thing: Using Firefox I cannot scroll up or down, left or right, or use any of the controlls related to my multitouch Synaptics Clickpad V8.0 ... In any other program it works fine: Adobe Reader, Internet Explorer, Windows Explorer, etc... Just in Firefox it will not work. Seems as if any of the multitouch interface controlls won't work (they all work on other programs). I checked all the Synaptics functions, all is configured well. I tried using a USB mouse, the scroll works just fine in Firefox. Downloaded the drivers off this model's specific Samsung Download page. If you could help me would be greatly appreciated! It's strange because it works on all other programs (so it doen'st look like driver issue), but not in Firefox. Works fine on Firefox with a USB mouse (which would seem driver issue)... And it doesn't seem to be an issue of the pad becouse it worked before. Help me please ;)

所有回复 (2)

more options

UPDATE: I realized that if I insist on scrolling down uppon opening a new page I can scroll but just a little bit. Then it won't scroll anymore no mather how much I insist.

Also If I click Ctrl+Two-finger-scroll-motion when I release the Ctrl button it scrolls a little. This I can repeat. But seems as if it "confuses" the pinch to zoom and two finger scroll sometimes (when releasing the Ctrl button)

more options

UPDATE 2: I had it working perfecly a moment ago. Right after watching a 47-ish minute of video stream, with DivX Web-Player it was working fine! Is there any way to get a log of what happened then to see what is causing the problem?