I have firefox and it stopped working and I get an error code. I do not have any other browser. This is urgent
I was on the internet using firefox. My computer locked up. Now the firefox files are all gone and explorer does not access internet. How can I reinstall firefox if I cannot access the web?
I was on the internet using firefox. My computer locked up. Now the firefox files are all gone and explorer does not access internet. How can I reinstall firefox if I cannot access the web?
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Which Windows version are you using?
Is that Windows 8 or an older Windows version?
Are you still using the same Windows account because Windows 8 can create a temporary account in case of problems?
What kind of error do you get with Firefox?
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.