Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Gmail is only accessible when privacy set to never remember history

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

TheHill
TheHill
more options

Hi I've just installed Firefox. Two problems seem linked to privacy settings. With privacy set to "never remember history" I can access my gmail acccount but loose any pinned tabs when Firefox is restarted.

With privacy set to "remember history" I cannot access my gmail account but the pinned tabs are still there when Firefox is opened the next time.

A seperate issue is sites using Flash Player will not play videos. I have the latest versions of Flash Player and Silverlight.

My system uses Norton Internet Security and its toolbar is installed in Firefox.

Thanks for any suggestions

Hi I've just installed Firefox. Two problems seem linked to privacy settings. With privacy set to "never remember history" I can access my gmail acccount but loose any pinned tabs when Firefox is restarted. With privacy set to "remember history" I cannot access my gmail account but the pinned tabs are still there when Firefox is opened the next time. A seperate issue is sites using Flash Player will not play videos. I have the latest versions of Flash Player and Silverlight. My system uses Norton Internet Security and its toolbar is installed in Firefox. Thanks for any suggestions

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

In case you are using "Clear history when Firefox closes":

  • do not clear the Browsing History (you lose pinned tabs)
  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception.

由cor-el于修改