hello scalps, please go through the steps covered in Websites look wrong or appear differently than they should - they contain the most common solutions for the issue you've described...

I followed the instructions but they did not allow me to modify the BBC's homepage and therefore the fault remains. Regards, Scalps.

could you attach a screenshot of the problem - maybe this can give us some more clues what is going on...

How do I create a screenshot of my problem?

If images are missing then check that you aren't blocking images from some domains.

• Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.

• Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

• Check "Tools > Page Info > Media" for blocked images
• Select the first image link and use the cursor Down key to scroll through the list.
• If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

• Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:

• http://kb.mozillazine.org/Website_colors_are_wrong

There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
• http://kb.mozillazine.org/Images_or_animations_do_not_load
• http://kb.mozillazine.org/Websites_look_wrong

I hope the screenshot is helpful. Regards Scalps.

By using the troubleshooting suggestion and reverting to the original firefox download - it appears to have solved my problem. Thanks for your help - regards Scalps.

this looks like the stylesheet of the page isn't loading or applied properly. could you already solve the issue with cor-el's reply above?

edit: ok, our posts coincided. glad you could get it working again...

Thanks for your time and help - yes the troubleshooting solution did work. Regards Scalps.