为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Lightbeam is installed, active, yet doesn't show that I have been to any website or have had any activity.

  • 1 个回答
  • 16 人有此问题
  • 11 次查看
  • 最后回复者为 cor-el

Philkirk57
Philkirk57
more options

When I click on " Show Lightbeam " it opens a page in my browser. Nothing as far as activity shows on the page. It's just black where the legend symbols should appear. I've checked in the add on manager and it is acitve. My add on toolbar is checked yet I have no icon for Lightbeam. It looks like the program isn't having my web traffic pass through it.

When I click on " Show Lightbeam " it opens a page in my browser. Nothing as far as activity shows on the page. It's just black where the legend symbols should appear. I've checked in the add on manager and it is acitve. My add on toolbar is checked yet I have no icon for Lightbeam. It looks like the program isn't having my web traffic pass through it.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to contact Lightbeam for support.

There are other things that need your attention.

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.9 r900
  2. Shockwave Flash 11.2 r202

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You cn check the Flash version here:

You can find the latest Flash player versions for Firefox on this page.