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i have connection on both pc and notebook but on 1 pc when i search something in address bar such as google.com the page goes blank
I have 2 pc desktops and 1 laptop and on both i have internet connection but on one pc when i search something in the searchbar the page don't loads and it comes blank! Does someone have any fixes for these? on that pc i can talk with someone on Skype but i cant search something not only in mozilla thats even on chrome or internet explorer (i have these browsers in case something goes wrong with mozilla) pls can some1 help me fix that problem?
被采纳的解决方案
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back soon.
定位到答案原位置 👍 2所有回复 (7)
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
- On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
Please report back soon.
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
- In the Firefox options window click the Advanced tab, then select "General".
- In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
- Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
Did this fix your problems? Please report back soon.
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
Did this fix your problems? Please report back soon.
Noone of these fixes has fixed my problem :C
选择的解决方案
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back soon.
I assume that you mean the (Google) search bar on the Navigation Toolbar and not searching via the location bar or if that search also affected?
Do you still see all default search engines in Manage Search Engines in the search engine drop down list?
- http://kb.mozillazine.org/Unable_to_search_or_add_new_engines
- https://support.mozilla.org/kb/remove-toolbar-has-taken-over-your-firefox-search-
You can use the SearchReset extension to reset some preferences to the default values.
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.
If not then you need to reinstall Firefox.
Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.
Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.
Thank You, ComputerWhiz!!! There was a malware that was blocking mozilla and all other browsers to search the internet! Thank You all for trying to help me!