When I open e mails from my employer my inbox closes. How do I stop this ?
I need to be able to read e mails from my employer but when I open an e mail from them it stays open for a few seconds and then closes my inbox, returning me to the Talktalk homepage. How can I stop thius happening? It only happens with e mails from my employer. All other e mails remain open until I close them.
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This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
You can also check for issues caused by your security software and make sure that the new Firefox 26 release has full internet access.
Could you describe the arrangement of windows and tabs when this happens. For example:
- Home page in tab 1, Inbox in tab 2, message opens in tab 3 or in a pop-up
- Home page in window 1, Inbox in window 2, message opens in window 2 or in a pop-up
Et cetera.
I'm thinking of a possible pop-up closer that only triggers on particular emails, and also a Flash player bug in the protected mode feature that can change the window sequence in Windows 7 when you open a page containing Flash.