How do I stop background audio clips from playing while browsing sites?
Firefox is my default browser. I use Google chrome and Internet explorer sessions for background monitoring news site sessions at the same time. I have no problem with the other two browsers. While surfing with Firefox I get unwanted background audio clips that start and run by themselves. I cannot stop them. They run and then stop by their self. They are some sort of adware and I cannot find the source to remove them. I also get video clips sometimes that I can stop that run around the outside of the active window I am viewing. These is very annoying. I have uninstalled Firefox and reinstalled it but the problem does not go away. I antivirus software, registry change protection software, and registry cleaning software. The problem is with the default browser.
How can I locate and remove the plugin, addin or service that starts this annoying activity. I have no special unwanted toolbars installed. There is nothing in the installed programs list in the control that shouldn't be there.
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
I had a similar problem to this. EVERYTIME i started firefox, it would play an audio clip from a flash game i played a while ago, it would last 5 minutes before finishing. i tried the starting in safe mode, but that didn't work for me, so after that i then tried RESETTING firefox, and that has worked for me.
On another side of startup problems, firefox would also open up a new tab on startup, usually 22find.com or do-search.com. i know these are caused by a virus and have since deleted it, but it had changed a preference file in firefox causing it to continue to open on startup.
Having since done the firefox reset, i haven't had either of these problems AT ALL! would recommend this as a possible fix for you friend before trying any lengthy troubleshooting process or downloading any extra anti-virus removal software.
here's the like to showing you how to reset firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems