为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox is just opening a blank page. I cant type a URL, do a search or change options. Please help

  • 10 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

I have just upgraded firefox to the latest version and having a problem where firefox is just opening a blank page. I cant search or type in URLs. I can go into Firefox settings but cant change the options. I cant get down to the bottom of this problem. It is affecting two people in the company so far on Windows 7 computers.

Any suggestions?

I have just upgraded firefox to the latest version and having a problem where firefox is just opening a blank page. I cant search or type in URLs. I can go into Firefox settings but cant change the options. I cant get down to the bottom of this problem. It is affecting two people in the company so far on Windows 7 computers. Any suggestions?

所有回复 (10)

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

uninstall firefox do a search of "my computer" for firefox and mozilla

mozilla doesnt install anything u do not tell it to. if you are worried, find agent ransack. it will find any files based on your search. make sure your java and flash are updated properly.

more options

honestly sounds like a browser hijacker or a malware to me, hijack this is also an amazing tool..if you run it, just look for shit you know is malware....coupons this...homepage being something you dont know......letumio024@gmail.com i can help you if u cant figure it out, but i need you to install teamviewer, please look into teamviewer before you contact me.

more options

fyi, cor-el, i do all sorts of crap with my firefox, and 99% of anti virus programs, accept mozilla these days. if they dont, mozilla tells us. your old schooling new programs cor-el

more options

cor-el, most of these issues, dont need your copy paste reply, they need interactive coding control. so please. stop confusing people with your copy paste replies

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

   https://support.mozilla.org/kb/Server+not+found
   https://support.mozilla.org/kb/Firewalls 
   https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating 


this generic crap, or me? cisco certified and network admin actually replying to personal problems?? hmmmm....u saw the email to get in touch, i reply within 48 hours to all of them.

more options

mozilla certified becuase mozilla is free

more options

I am just scanning for Malware to see if there is anything.

I have disabled firewalls and Anitivirus just in case its this.

Thanks for replies so far and will keep you posted.

more options

All Malware removed and there are no Firewalls enabled.

I still cant do anything.

more options

First, turn your firewall back on. Go to Mozilla.org and get the full installer.