Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

this player is not enabled for html5 delivery

  • 1 个回答
  • 7 人有此问题
  • 1 次查看
  • 最后回复者为 guigs

CatK.2010
CatK.2010
more options

I have a Samsung Tab3 running Firefox for Android 27. When attempting to view html5 content (TV on demand) I always get the message "this player is not enabled for html5 delivery", and no video. I am unsure if related, but I have installed the latest archived flash player for android, no difference. I have also tried many other browsers that support html5, all give the same message. My old Samsung tablet 10.1 does however play html5 but only using firefox which is why I am persisting with this browser for a solution. I am wondering if the problem may be external to the browser, but I have no idea where to start checking. If I request the desktop site I get told to upgrade the flash player which won't upgrage because it says it is not supported by my device. I am wishing to solve the html5 problem at present.

I have a Samsung Tab3 running Firefox for Android 27. When attempting to view html5 content (TV on demand) I always get the message "this player is not enabled for html5 delivery", and no video. I am unsure if related, but I have installed the latest archived flash player for android, no difference. I have also tried many other browsers that support html5, all give the same message. My old Samsung tablet 10.1 does however play html5 but only using firefox which is why I am persisting with this browser for a solution. I am wondering if the problem may be external to the browser, but I have no idea where to start checking. If I request the desktop site I get told to upgrade the flash player which won't upgrage because it says it is not supported by my device. I am wishing to solve the html5 problem at present.

所有回复 (1)

guigs
guigs
more options

HI CatK.2010, the older tablet may have a different version on it. However, I am guessing there is a script that checks the version of the Flash player and browser.

TV on demand may use an embedded player that does not work with HTML5. Currently Flash player is not supported for versions past 4.0, and downloading flash for android can be done as well.

However, please try the beta version of Firefox for android to see if the issue persists.