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详细了解

After upgrade to 27.0.1 do not work scrolling by mouse.

  • 1 个回答
  • 19 人有此问题
  • 2 次查看
  • 最后回复者为 guigs

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System Windows 7. In Options>General>Browsing checked Use autoscrolling & use smooth scrolling.

System Windows 7. In Options>General>Browsing checked Use autoscrolling & use smooth scrolling.

被采纳的解决方案

Hi Vadia,

Thank you for posting your question, and I am sorry to hear that your scrolling has stopped working. Please check your control panel to see if the mouse is working properly **while Firefox is open.

Also please try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

定位到答案原位置 👍 2

所有回复 (1)

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选择的解决方案

Hi Vadia,

Thank you for posting your question, and I am sorry to hear that your scrolling has stopped working. Please check your control panel to see if the mouse is working properly **while Firefox is open.

Also please try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.