为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why do I get the message that " We've detected a problem with your cookie settings" when I try to open gmail? I have enabled my cookies!

  • 5 个回答
  • 89 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

When I try to open my gmail account, I get this message. I have checked my cookies settings in both firefox and google, and they seemed to be set correctly and are ENABLED. I am not sure what is going on?

Google Sign-in: We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

When I try to open my gmail account, I get this message. I have checked my cookies settings in both firefox and google, and they seemed to be set correctly and are ENABLED. I am not sure what is going on? Google Sign-in: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

所有回复 (5)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Make sure that your security software (anti-virus, firewall) isn't blocking the cookies


You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

more options

It happens in safe mode. I also have set the cookie in privacy the "use the custom settings for history" (I HAVE ENCLOSED THE SETTINGS) and then hit ok. When I go back it is always at the default setting of "Remember History" :-( I can load up Outlook without problems. I DON'T UNDERSTAND.

more options

Have you tried whats in the Websites say cookies are blocked - Unblock them article as a start?

more options

As I indicated before in the attachment, I have enabled cookies. I have attached the cookies that are indicated as being on my computer from google.

more options

That is OK.

The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".