为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I Can No Longer Drag Messages From The Inbox To Folders / Sub-Folders???

  • 3 个回答
  • 3 人有此问题
  • 7 次查看
  • 最后回复者为 NealOn5

more options

Just recently, I can no longer drag messages from the Inbox to Folders / Sub-folders?

I can still right click on a message and then move it into a Folder / Sub-folder, by selecting from the pop-up window. But, this method feels extremely cumbersome compared to high-lighting and dragging the message(s).

Just recently, I can no longer drag messages from the Inbox to Folders / Sub-folders? I can still right click on a message and then move it into a Folder / Sub-folder, by selecting from the pop-up window. But, this method feels extremely cumbersome compared to high-lighting and dragging the message(s).

所有回复 (3)

more options

Hmm... Now, all of a sudden, I can high-light and drag the messages into folders like normal? I looked through all of my preferences... But, I didn't change anything. What is causing this quirkiness?

more options

Maybe you need to clear cache and cookies?

Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

I am having the same problem. Can no longer drag messages to folders. I just updated to Thunderbird 31.0. This worked before the update, but now I can no longer drag and drop the messages to my folders. I tried restarting in safe mode with all add-ons disabled and it still wouldn't work.

The suggestion above about clearing the cache and cookies makes no sense. The problem is in THUNDERBIRD, not FIREFOX.

Anyone have a solution?