为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

"Sending authenticate login information" timeout error when sending messages

  • 3 个回答
  • 3 人有此问题
  • 2 次查看
  • 最后回复者为 Matt

more options

Background: I'm switching email providers from Yahoo to Gmail. I'm using Thunderbird to drag and drop email from my old account and upload them to the new gmail account. I'm copying a large number of files as I need to keep 3-years of email for work, and I use the copies stored on the server as my backup in case my computer is stolen etc.

Problem: Thunderbird starts uploading a batch of messages. It runs fine for a while, saying "copying message x of x" until it encounters a message with an attachment. It then says "sending authenticate login information" for a while, then a "connection timed out" error pops up and it stops uploading.

Can anyone advise? Can I increase the timeout time somehow? Would that even help? Cheers,

Adam

Background: I'm switching email providers from Yahoo to Gmail. I'm using Thunderbird to drag and drop email from my old account and upload them to the new gmail account. I'm copying a large number of files as I need to keep 3-years of email for work, and I use the copies stored on the server as my backup in case my computer is stolen etc. Problem: Thunderbird starts uploading a batch of messages. It runs fine for a while, saying "copying message x of x" until it encounters a message with an attachment. It then says "sending authenticate login information" for a while, then a "connection timed out" error pops up and it stops uploading. Can anyone advise? Can I increase the timeout time somehow? Would that even help? Cheers, Adam

所有回复 (3)

more options

try disabling email scanning in your anti virus, at lest until your done with this exercise.

more options

Hi Matt, Cheers for the suggestion. The email module of my anti-virus is already switched off as I wanted to eliminate that as a potential cause. I don't think it's my AV causing the issue. Any other ideas?

more options

Try in Windows safe mode?