为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why don't transparencies and drop shadows show right in pdf on Firefox ?

  • 6 个回答
  • 3 人有此问题
  • 38 次查看
  • 最后回复者为 cor-el

more options

Hello,

We have display problems with transparencies and drop shadows in pdf that we upload on our website. When these pdf are opened on Firefox the areas where we have used transparencies, drop shadows and color gradation end up in grey boxes.

This is a real problem for our society which only operates on the web.

You can find below some links to pdf that are particularly affected by this display issue :

- http://www.francebureau.com/doc/montserrat_bureau_ebenisterie.pdf (grey boxes have appeared on the header, some pictures that were a bit transparent are missing on page 2)

- http://www.francebureau.com/doc/bureau_reglable_cervin.pdf (same problem on the header, on page 2 color charts are completely lost in grey boxes, on page 3 same problems with the color charts)

- http://www.francebureau.com/doc/origami_fauteuil_pliable.pdf (same problem on the header, on page 4 color charts are in grey boxes)

Viewed on different web browsers these pdf show fine. The issue is that all our website and our turnover are based on these pdf documentations, which could be viewed by a customer using Firefox. We are aware that changing our pdf viewer would be the solution but only for our computers and we cannot make all our customers change their pdf viewer.

Are you aware of this problem ? Do you have a solution ? Can you keep us in touch ?

Thanks

Hello, We have display problems with transparencies and drop shadows in pdf that we upload on our website. When these pdf are opened on Firefox the areas where we have used transparencies, drop shadows and color gradation end up in grey boxes. This is a real problem for our society which only operates on the web. You can find below some links to pdf that are particularly affected by this display issue : - http://www.francebureau.com/doc/montserrat_bureau_ebenisterie.pdf (grey boxes have appeared on the header, some pictures that were a bit transparent are missing on page 2) - http://www.francebureau.com/doc/bureau_reglable_cervin.pdf (same problem on the header, on page 2 color charts are completely lost in grey boxes, on page 3 same problems with the color charts) - http://www.francebureau.com/doc/origami_fauteuil_pliable.pdf (same problem on the header, on page 4 color charts are in grey boxes) Viewed on different web browsers these pdf show fine. The issue is that all our website and our turnover are based on these pdf documentations, which could be viewed by a customer using Firefox. We are aware that changing our pdf viewer would be the solution but only for our computers and we cannot make all our customers change their pdf viewer. Are you aware of this problem ? Do you have a solution ? Can you keep us in touch ? Thanks

被采纳的解决方案

Note that the latest development version of the PDF Viewer (pdfjs) extension is currently at 1.0.31, so is a lot ahead of the built-in version in current releases as shown via this link (Nightly is at 0.8.1334).

  • resource:///chrome/pdfjs/README.mozilla

Latest development version:

定位到答案原位置 👍 1

所有回复 (6)

more options

Hi MFB38,

Which pdf viewer are you seeing the issue in? pdf.js? Or another one?

If in pdf.js There are some old issues that were resolved https://bugzilla.mozilla.org/show_bug.cgi?id=738979

However this is not the exact issue! So, if you can please add a screenshot of what is should look like please do so they can compare on a bug to address the issue.


But I am going to contact pdf.js for more info.

由guigs于修改

more options

It looks a lot better in the latest development version (1.0.2) of the PDF Viewer.

Latest development version of the PDF Viewer (pdfjs) extension:

more options

Hey I found out from the developers that this is actually fixed in version 29 via Bug 965861. Try the pdf viewer in the next version of Firefox, this will take care of that gradient. :-) Cheers.

more options

Hello, Thank you for your answers. I've tried the trial version of Firefox 29.0 that is available on the mozilla french website and it worked ! That's great the drop shadows and transparencies show the way they are suposed to show. Do you know when this version is going to be launched ? Is it going to upgrade on it's own on our customers computer without having them to do anything ? Thank you

more options

Firefox 29b7*fingers crossed* in Bug 965861 - Update pdf.js to version 0.8.990

more options

选择的解决方案

Note that the latest development version of the PDF Viewer (pdfjs) extension is currently at 1.0.31, so is a lot ahead of the built-in version in current releases as shown via this link (Nightly is at 0.8.1334).

  • resource:///chrome/pdfjs/README.mozilla

Latest development version: