为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot upload pictures in Facebook and when opening my WordPress, I am getting the basic HTML type view, please help.

  • 2 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

When I upload a picture, it just doesn't do anything. The loading meter keeps loading. I've tried: uploading extremely small size pictures too and clearing all the cookies, cache, everything.

Furthermore, when I open WordPress, it shows the weird HTML format. I cannot check my stats or do anything in it. Rest all the websites I open are working fine.

I have tried removing ALL data like cookies and cache since forever but still it doesn't help. Is there something wrong with Firefox?

When I upload a picture, it just doesn't do anything. The loading meter keeps loading. I've tried: uploading extremely small size pictures too and clearing all the cookies, cache, everything. Furthermore, when I open WordPress, it shows the weird HTML format. I cannot check my stats or do anything in it. Rest all the websites I open are working fine. I have tried removing ALL data like cookies and cache since forever but still it doesn't help. Is there something wrong with Firefox?

所有回复 (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

由user669794于修改

more options

It is possible that anti-virus software is blocking uploading files, so you can check if it svans files before allowing the upload.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.