为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird moves about half the emails I receive from my colleagues to Junk

  • 5 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Matt

more options

I have turned off all Junk control settings, both the global one and for the account. Pretty much "Do NOTHING". But it doesn't seem to help.

I have turned off all Junk control settings, both the global one and for the account. Pretty much "Do NOTHING". But it doesn't seem to help.

所有回复 (5)

more options

"Junk" or "Spam"?

more options

Thanks for replying. Junk (it moves things to Spam too, but that is generally actual spam)

more options

Um, OK. "Spam" is the result of someone else's sorting, usually your own AV or some operated by your mail provider. Thunderbird doesn't use the word "spam".

Otherwise, I'm puzzled. If it is truly disabled on all of your accounts then it should of course be doing nothing.

No filters at work that you've forgotten about? You have the relevant address books nominated as junk whitelists?

You could go to Tools|Options|Security|Junk and reset the training data, but this really shouldn't make a difference if the Junk controls are in fact disabled on all of your accounts.

more options

Yeah it's really weird. I have tried resetting training data and all elese I could think of.

Thanks for trying to help!

more options

are your colleagues in your address book. If they are and thir messages go to trash/junk then you need to look elsewhere. Thunderbird does not make addresses in the address book as Junk. It could be your mail provider, it could be your anti virus. But not Thunderbird.

由Matt于修改