为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

WaterFox not able loading gmail.

  • 3 个回答
  • 1 人有此问题
  • 15 次查看
  • 最后回复者为 s7ormcrow

more options
Application Basics
------------------
Name: Firefox
Version: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:28.0) Gecko/20100101 Firefox/28.0 Waterfox/28.0
Extensions
----------
Name: Adblock Plus
Version: 2.5.1
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Flashblock
Version: 1.5.17
Enabled: true
ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}
Name: IDM CC
Version: 7.3.72
Enabled: false
ID: mozilla_cc@internetdownloadmanager.com
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 6
browser.sessionstore.upgradeBackup.latestBuildID: 20140331235340
browser.startup.homepage: www.google.com
browser.startup.homepage_override.buildID: 20140331235340
browser.startup.homepage_override.mstone: 28.0
browser.tabs.loadInBackground: false
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1398129568
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1397957735
Graphics
--------
Adapter Description: AMD Radeon HD 7800 Series
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 2048
Device ID: 0x6819
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.16384)
Driver Date: 3-12-2014
Driver Version: 13.350.1005.0
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7800 Series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.3
Version in use: 4.10.3
NSS
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSMIME
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSSL
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSUTIL
Expected minimum version: 3.15.5
Version in use: 3.15.5
<pre><nowiki>Application Basics ------------------ Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:28.0) Gecko/20100101 Firefox/28.0 Waterfox/28.0 Extensions ---------- Name: Adblock Plus Version: 2.5.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Flashblock Version: 1.5.17 Enabled: true ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a} Name: IDM CC Version: 7.3.72 Enabled: false ID: mozilla_cc@internetdownloadmanager.com Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140331235340 browser.startup.homepage: www.google.com browser.startup.homepage_override.buildID: 20140331235340 browser.startup.homepage_override.mstone: 28.0 browser.tabs.loadInBackground: false dom.mozApps.used: true extensions.lastAppVersion: 28.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1398129568 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1397957735 Graphics -------- Adapter Description: AMD Radeon HD 7800 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 2048 Device ID: 0x6819 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.16384) Driver Date: 3-12-2014 Driver Version: 13.350.1005.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7800 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3 NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5</nowiki></pre>

由cor-el于修改

被采纳的解决方案

Waterfox, huh? We don't support Waterfox here but you can get help at Waterfox's "forum"

I can troubleshoot with you but any additional issues, after this one, should be directed to that thread above.

What happens when you try to load Gmail? Does it give you a 404 or Server not found, etc?
You can try the following:

Clear Gmail cache and cookies;:

  • Click the blue Waterfox button at the top left corner, go to Options > Privacy > Remove individual cookies > Find gmail.com and select it, then click Remove Cookies.
  • To clear cache, press the CTRL key, SHIFT key, and DEL key
  • Select EVERYTHING for the time frame
  • Uncheck every box except Cache
  • Click Clear now
  • Restart Firefox and try to access Gmail again.
定位到答案原位置 👍 0

所有回复 (3)

more options

I have tried various things from support and to include a fresh install and safe mode. Would like some help, don't wish to rely on chrome all the time.

more options

选择的解决方案

Waterfox, huh? We don't support Waterfox here but you can get help at Waterfox's "forum"

I can troubleshoot with you but any additional issues, after this one, should be directed to that thread above.

What happens when you try to load Gmail? Does it give you a 404 or Server not found, etc?
You can try the following:

Clear Gmail cache and cookies;:

  • Click the blue Waterfox button at the top left corner, go to Options > Privacy > Remove individual cookies > Find gmail.com and select it, then click Remove Cookies.
  • To clear cache, press the CTRL key, SHIFT key, and DEL key
  • Select EVERYTHING for the time frame
  • Uncheck every box except Cache
  • Click Clear now
  • Restart Firefox and try to access Gmail again.

由Moses于修改

more options

Thanks for the help.