Thunderbird will not send emails...but claims they are "sent" (no error message)
Up until the beginning of this month my Thunderbird was working fine with my roadrunner email address. I have not downloaded any new software or made any changes to my settings during this time. Now I can no longer send emails (although it claims they are sent) and I never get an error message. I'm definitely in online mode, can receive all messages fine, and can send messages from my road runner server fine through webmail. I have checked to ensure no firewalls or antiviruses are blocking my outgoing messages and know the SMTP is correct. Please help!
被采纳的解决方案
Have you asked Road Runner why your sent mails are not leaving their server?
Thunderbird says "send successfully" when it get an acknowledgement from the server that the mail was received ok for on transmission. So your only option is ask RoadRunner.
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Can you explain 'but claims they are "sent"' in more detail?
Also, please post your Troubleshooting Information.
Help (Alt-H) - Troubleshooting Information
Hi...thanks so much for your help! It says "mail sent successfully" and shows it in my sent folder after I click send.
Troubleshooting:
Application Basics
Name: Thunderbird Version: 24.4.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140316131045 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop-server.tampabay.rr.com:110, plain, passwordCleartext OUTGOING: smtp-server.tampabay.rr.com:25, plain, none, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 24.4.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1386018562 mailnews.database.global.datastore.id: d0565083-6917-4a0a-868f-37bebde1e81 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1398260550 places.history.expiration.transient_current_max_pages: 104808 plugin.importedState: true plugin.state.npdeployjava: 0 print.printer_Lexmark_X264dn.print_bgcolor: false print.printer_Lexmark_X264dn.print_bgimages: false print.printer_Lexmark_X264dn.print_colorspace: print.printer_Lexmark_X264dn.print_command: print.printer_Lexmark_X264dn.print_downloadfonts: false print.printer_Lexmark_X264dn.print_duplex: -1574483314 print.printer_Lexmark_X264dn.print_edge_bottom: 0 print.printer_Lexmark_X264dn.print_edge_left: 0 print.printer_Lexmark_X264dn.print_edge_right: 0 print.printer_Lexmark_X264dn.print_edge_top: 0 print.printer_Lexmark_X264dn.print_evenpages: true print.printer_Lexmark_X264dn.print_footercenter: print.printer_Lexmark_X264dn.print_footerleft: &PT print.printer_Lexmark_X264dn.print_footerright: &D print.printer_Lexmark_X264dn.print_headercenter: print.printer_Lexmark_X264dn.print_headerleft: &T print.printer_Lexmark_X264dn.print_headerright: &U print.printer_Lexmark_X264dn.print_in_color: true print.printer_Lexmark_X264dn.print_margin_bottom: 0.5 print.printer_Lexmark_X264dn.print_margin_left: 0.5 print.printer_Lexmark_X264dn.print_margin_right: 0.5 print.printer_Lexmark_X264dn.print_margin_top: 0.5 print.printer_Lexmark_X264dn.print_oddpages: true print.printer_Lexmark_X264dn.print_orientation: 0 print.printer_Lexmark_X264dn.print_page_delay: 50 print.printer_Lexmark_X264dn.print_paper_data: 1 print.printer_Lexmark_X264dn.print_paper_height: 11.00 print.printer_Lexmark_X264dn.print_paper_name: print.printer_Lexmark_X264dn.print_paper_size_type: 0 print.printer_Lexmark_X264dn.print_paper_size_unit: 0 print.printer_Lexmark_X264dn.print_paper_width: 8.50 print.printer_Lexmark_X264dn.print_plex_name: print.printer_Lexmark_X264dn.print_resolution: 0 print.printer_Lexmark_X264dn.print_resolution_name: print.printer_Lexmark_X264dn.print_reversed: false print.printer_Lexmark_X264dn.print_scaling: 1.00 print.printer_Lexmark_X264dn.print_shrink_to_fit: true print.printer_Lexmark_X264dn.print_to_file: false print.printer_Lexmark_X264dn.print_unwriteable_margin_bottom: 0 print.printer_Lexmark_X264dn.print_unwriteable_margin_left: 0 print.printer_Lexmark_X264dn.print_unwriteable_margin_right: 0 print.printer_Lexmark_X264dn.print_unwriteable_margin_top: 0
Graphics
Adapter Description: Intel(R) HD Graphics Vendor ID: 0x8086 Device ID: 0x0152 Adapter RAM: Unknown Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Driver Version: 8.15.10.2639 Driver Date: 2-1-2012 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.16571) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureFallbackCanvasBackend: cairo AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS Util 3.15.4 3.15.4
NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS S/MIME 3.15.4 Basic ECC 3.15.4 Basic ECC
Let me rephrase the question. How do you determine that 'Thunderbird will not send emails'?
Looks all good to me so far.
Every person I've sent emails to (no matter who their provider is) isn't receiving them. I've tested multiple times with my personal email, my boss's email (who always got messages from that address before), clients, patients, etc. I've looked in the trash, junk, deleted messages, etc...they aren't coming in at all.
选择的解决方案
Have you asked Road Runner why your sent mails are not leaving their server?
Thunderbird says "send successfully" when it get an acknowledgement from the server that the mail was received ok for on transmission. So your only option is ask RoadRunner.
Hi Matt,
Thanks for helping! They do leave the server if I use webmail...just won't send through Thunderbird. Do you think the source of the problem is from Road Runner then?