为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird not responding even after deleted GD file & in safe mode

  • 5 个回答
  • 9 人有此问题
  • 1 次查看
  • 最后回复者为 christ1

more options

Keep getting Thunderbird Not Responding message when try to delete, send, move messages. I deleted the GD file and I opened TB in safe mode but program is still slow and "Not Responding"

Keep getting Thunderbird Not Responding message when try to delete, send, move messages. I deleted the GD file and I opened TB in safe mode but program is still slow and "Not Responding"

所有回复 (5)

more options

What is your anti-virus software?

I have no idea what 'the GD file' is.

more options

GD file is the Global Database file - an indexing file. Deleting that file as well as starting Thunderbird in safe mode are suggested fixes for problem. Neither solved problem.

Anti-virus is McAfee. No problems with Thunderbird for more than a year with McAfee. Only change in recent weeks is new modem/router.

more options
more options

Thanks for the info on McAfee. Thunderbird is working better but I worry about no virus scanning of incoming mail and attachments.

more options

Read the NOTES section of the article.