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I switched to using Firefox about six weeks ago, from Chrome. At first, it all worked perfectly. Now, I have a 100% reproducable problem: YouTube "short" videos never play. It will display the video player in the proper aspect ratio, and displays the overlayed text from the video's thumbnail and other meta data, but the actual playing of the video fails with a message typically like:

An error occurred. Please try again later. (Playback ID: C8SVj-KCLVM2m_DW)

Windows 11, current patched. on serious Core I9 system with 32 GB of ram, fast video card, etc.

Regular YouTube videos display perfectly. Using Google Chrome browser works perfectly.

The help message talks about clearing cache, but I can't seem to find that. I can see how to delete site-specific cookies and data. I really don't want to clear all cookies for all sites.

Dear Mozilla Support Team,

I’m experiencing an unusual issue with mouse sensitivity in Firefox. When I open Firefox, my mouse sensitivity or DPI seems to drop significantly, making it difficult to navigate. However, when I close Firefox, my mouse sensitivity returns to its normal level. This issue does not occur in other browsers like Microsoft Edge or Opera, where the DPI remains stable, suggesting the problem is specific to Firefox and not related to my laptop or system settings.

I’ve tried troubleshooting on my end, but the issue persists. Could you please advise on any specific settings or configurations in Firefox that could be causing this DPI sensitivity drop? If this can’t be resolved, I may need to consider uninstalling Firefox and switching to a different browser for a smoother experience.

Thank you for your attention to this matter. I appreciate any assistance you can provide.

I get an access denied error page when trying to login to anything at att like email or myatt. Such links are also not working from the "currently" page. All other tabs sites work fine. And I can get my att email on my phone just fine too. What is the problem/fix?

After updating to FF 132.0.1, my homescreen shortcuts are no longer visible or accessable. Could you please advise what I must do to restore them? Thank you in anticipation, Peter Palmer

Environment is Win 10 PC, ver 22H2 (OS build 19045.5011)

I get this Message Box when Firefox loads.

Not compatible with the latest version. Error Platform Error version 132.0 is not compatible with Min and Max. Try to Reinstall.

Did that and got the same Version and the same error message.

I have attached a Screenshot.

bill

Setting for "Download" FORCE duplicate saving of ALL downloads. I have tried every setting combo possible AND set 'ASK" for ALL files but NO MATTER what FOLDER I chose to download a file to it ALWAYS saves a DUPLICATE in my DOWNLOAD folder. In settings it is IMPOSSIBLE to leave the "Where to Save" Field EMPTY. I download MANY FILES a day and this requires me to VERIFY 1) did the file really go to MY selected choice and the time of download and is the DUPLICATE that was FORCED to my "DOWNLOAD" folder actually go ONLY there. PLEASE FIX THIS or

After doing an update on my macbook air, I opened firefox and selected restore previous session (which was a selectable option). However, the window does not appear anywhere, even though when I click on the icon in the dock, it shows that the window exists (so my session was correctly restored, but its not visible at present). Any help?

Using FF on a Mac (latest OS)... trying to delete an item or archive it and nothing happens. It doesn't go away. Deletes from my iPhone but the change doesn't show up on the browser... the item is still there.

I've had an issue on my Mac Mini since (I think) I bought it ~1.5 years ago. Firefox essentially stops responding randomly. When it happens, I can usually still scroll through the page, but I'm unable to click on any links on it. Other things like hovering over things that might change color also stops working. When it happens, it happens to all tabs that are open. It usually eventually comes back on it's own after a couple minutes. The weird thing is as soon as I load any other external application, even something as simple as Settings or Preview, Firefox will immediately spring back to life. Only a couple common addons (Ublock Origin) but it happens even with all add-ons disabled. It's sporadic, sometimes I can go all day without it happening, other times it happens every few minutes.

It's persisted through 3 different OS upgrades and countless Firefox versions. I've tried everything I can find about troubleshooting Firefox on mac and nothing works. It's not a resource thing as it happens with only Gmail open sometimes and Firefox being the only thing running. I'm at a loss and looking for anything that might help. I've never seen this issue on other Macs I've used Firefox with.

it is a long time i'm using firefox about 5 years but it's a year that i finished recently i noticed that when i don't login it is good after that i found out on linux i can and now today again the problem persisi i'm in a safe environment and all things work except firerfox

<german version below>

The presentation of the app “EML Viewer” for NextCloud isn't useful in Firefox and therefore “EML Viewer”/"NextCloud" cannot be used with Firefox. MS Edge and Chrome display the content better (correctly). Best regards Ralf

HP ENVY x360 14-FC0780NG, Intel i7 Win 11 Prof., Firefox 132.0.1 (64 Bit), Nextcloud Hub 8 (29.0.5), EML Viewer 1.0.11

Die Dartsellung der App "EML Viewer" für NextCloud ist in Firefox nicht sinnvoll und damit "EML Viewer"/"NextCloud" nicht nutzbar. MS Edge und Chrome zeigen den Inhalt besser (korrekjt) an. Viele Grüße Ralf

Win 11 Prof., Firefox 132.0.1 (64 Bit), Nextcloud Hub 8 (29.0.5), EML Viewer 1.0.11

Good morning since the latest version firefox 130.0.1 for PC the operation of certain sites is not correct. For example: airbnb site or centralepneu site. this Pb is specific to certain sites, others work perfectly. a test on the 2 sites mentioned with Firefox on mobile version 130.0.3 ==> correct operation. a test on these same site with microsoft edge ==> correct operation. Test with another PC and Firefox 130.0.1 same observation Firefox does not work on the sites mentioned (airbnb and centralpneu) but edge or opera works correctly. It therefore appears that the operation of version 130.0.1 of Firefox presents malfunctions. Is a new corrective version in progress? and for when? Without correction from Mozilla Firefox it is likely that I would change browsers