為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Lost all my passwords in mozilla, is there a way to retrieve them?

  • 2 回覆
  • 6 有這個問題
  • 6 次檢視
  • 最近回覆由 FredMcD

more options

While looking in my security window folder of passwords I somehow inadvertent did something to lose all my stored passwords -- is there a way to retrieve them

While looking in my security window folder of passwords I somehow inadvertent did something to lose all my stored passwords -- is there a way to retrieve them

所有回覆 (2)

more options

First of all backup your profile, just in case the information really is in there and in case you make mistakes, at least then things should not get worse than they are already.

Especially if this happened very recently then and it is worth trying using Windows OS and the option to retrieve previous files after right clicking them. The files are in the Firefox profile, and the easiest method of finding that is to navigate to the troubleshooting information page by keying in to the location bar about:support and using the open folder option on that page. Make sure you close firefox before messing with the profile and it is worth backing up files before and after you attempt to recover them.

See also

The files you need are the pair key3.db & signons.sqlite copying the recovered files into the profile to overwrite the current file, or just recovering them in their correct location should restore the passwords.

Note there are methods of backing up passwords, and the new sync will also backup passwords, but not at the moment if you use a master password.

more options

FEBE (Firefox Environment Backup Extension) {web link}

FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.


One last thing. In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.