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Installation hangs on the download

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 James

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I have a problem with installing the latest Firefox on Windows 7. I manually run the installation, and at the "Download" phase it just hangs and never complete

I have a problem with installing the latest Firefox on Windows 7. I manually run the installation, and at the "Download" phase it just hangs and never complete

所有回覆 (3)

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hello Techy375,

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

try to disable the real-time scan of files in your anti-virus software to see if that makes downloading work.

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Tried disabling the anvtivirus and firewall, and still same issue.

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Try the full setup instead as some antivirus may have a issue with the stub installers. http://www.mozilla.org/en-US/firefox/all/

The link can be found on mozilla.org under the green download button.