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Notification - Adobe Flash player 14.0r0 has stopped working - takes multiple clicks to close.

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When going onto Facebook or E-bay a notification screen comes up with: 'Adobe Flash player 14.0r0 has stopped working'

It has 2 options: 1. Check online for a solution & close the program. 2. Close the program.

It takes multiple clicks, 10 to 12, on either option to close the screen.

Would appreciate any help.

When going onto Facebook or E-bay a notification screen comes up with: 'Adobe Flash player 14.0r0 has stopped working' It has 2 options: 1. Check online for a solution & close the program. 2. Close the program. It takes multiple clicks, 10 to 12, on either option to close the screen. Would appreciate any help.

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If you haven't already tried this, please disable the Flash player plugin's protected mode feature. The following pages/posts provide different ways to disable that feature:

Flash needs to completely unload from memory (restarting Firefox might help) before this would take effect.

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While you are troubleshooting this, it might be helpful, to avoid unnecessary pain on sites where Flash is not actually essential, to set Flash to Click-to-Play ("Ask to Activate"). This will delay Flash from starting on a page until you approve it.

To set "Ask to Activate", open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".

When you visit a site that wants to use the Flash, you should see a notification icon in the address bar and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

Flash might not work any better after you approve it, however...

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One more: In case one of your extensions is involved, could you test those two sites in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?