We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird is locking up on a message and I have to delete it on Bellsouth otherwise it will download the same email over and over. How do I fix?

  • 3 回覆
  • 1 有這個問題
  • 20 次檢視
  • 最近回覆由 Matt

more options

It started a couple of weeks ago. I noticed one email being downloaded several times. After checking a lot of things I deleted the e-mail on Bellsouth and Thunderbird then downloaded all of my e-mails. Over time it has started to do this several times in one batch of e-mails. The downloading bar will say it's down loading 1 (or whatever the number is) of say 71 messages. It may download 1 or more then it stops downloading. I go into Bellsouth and delete the last message downloaded and hit Get Mail in Thunderbird to start the process over.

If I don't delete the last e-mail downloaded when I hit Get Mail Thunderbird will download the same e-mail again and stop. Some times it will start a download and work for an extended time and then stop the download without downloading a single e-mail.

It started a couple of weeks ago. I noticed one email being downloaded several times. After checking a lot of things I deleted the e-mail on Bellsouth and Thunderbird then downloaded all of my e-mails. Over time it has started to do this several times in one batch of e-mails. The downloading bar will say it's down loading 1 (or whatever the number is) of say 71 messages. It may download 1 or more then it stops downloading. I go into Bellsouth and delete the last message downloaded and hit Get Mail in Thunderbird to start the process over. If I don't delete the last e-mail downloaded when I hit Get Mail Thunderbird will download the same e-mail again and stop. Some times it will start a download and work for an extended time and then stop the download without downloading a single e-mail.

被選擇的解決方法

Before I tried firing up in protected mode I ran C Cleaner and SpyBot just to see if there was something I picked up somewhere. I didn't see anything unusual but had both programs clean out everything they found. Since running them I've seen Thunderbird download a couple of e-mails twice but it is downloading everything now. Not sure what the programs cleaned out that seemed to correct the problem. So, for the moment, it looks like I'm okay.

Thanks Matt. If it crops up again I'll give the protected mode a shot. Jim

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

That sounds like an anti virus choking on a mail. Norton is fond of doing this, but it is not alone.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If your mail download in this safe mode then look to your anti virus and disable email scanning.

more options

選擇的解決方法

Before I tried firing up in protected mode I ran C Cleaner and SpyBot just to see if there was something I picked up somewhere. I didn't see anything unusual but had both programs clean out everything they found. Since running them I've seen Thunderbird download a couple of e-mails twice but it is downloading everything now. Not sure what the programs cleaned out that seemed to correct the problem. So, for the moment, it looks like I'm okay.

Thanks Matt. If it crops up again I'll give the protected mode a shot. Jim

more options

Anyone using CCleaner with Thunderbird needs to be aware of this rather quirky and less that helpful behavior of CCleaner. http://thunderbirdtweaks.blogspot.com.au/2012/06/thunderbird-and-ccleaner-or-my-settings.html