為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

ALL flash audio not working with G930 headset unless audio jack plugged in once and activated

  • 2 回覆
  • 8 有這個問題
  • 6 次檢視
  • 最近回覆由 Diashi

more options

Problem: Inexplicably and sporadically, ALL flash audio is mute in FF when using a wireless G930 headset connected to USB dongle (physically or wireless), but everything plays fine in Chrome and Explorer. I'm here to tell you what worked for the sake of others, and to make the FF team aware of a problem worth their attention.

Statement: Everything is up to date. FF, extensions, Flash, Java, Windows. I uninstalled flash on FF and my machine and reinstalled on both. My headset audio device is correctly activated in WIndows Audio Devices - all other devices are deactivated.

My current solution: I learned from a prior FF issue involving YouTube videos that YT has something called DASH playback, requiring you to plug in an audio cable to your machine, or the video won't play (WTF right?). An extension called "YouTube Center" fixes this by allowing you to turn off DASH playback. After plugging in a set of earphones into my computer's audio jack, I activated the audio device on the machine, and got audio through the earphones and headset. I then disconnected the earphones, and disabled the audio jack. Audio now works fine on the headset, and I've rebooted the machine, turned the audio jack back on, rebooted firefox multiple times to make sure. Currently, things are fine, but I'm reluctant to plug anything back into the jack.

For some strange reason, FF seems to have trouble recognizing my G930 headset as a valid audio device, or that's my guess. The fact that everything is peachy in other browsers should narrow down the culprit.

Hopefully this helps someone else, and we can find out what the core bug is to make things right.

Ask any questions if you have them and I'll try to get back.

Problem: Inexplicably and sporadically, ALL flash audio is mute in FF when using a wireless G930 headset connected to USB dongle (physically or wireless), but everything plays fine in Chrome and Explorer. I'm here to tell you what worked for the sake of others, and to make the FF team aware of a problem worth their attention. Statement: Everything is up to date. FF, extensions, Flash, Java, Windows. I uninstalled flash on FF and my machine and reinstalled on both. My headset audio device is correctly activated in WIndows Audio Devices - all other devices are deactivated. My current solution: I learned from a prior FF issue involving YouTube videos that YT has something called DASH playback, requiring you to plug in an audio cable to your machine, or the video won't play (WTF right?). An extension called "YouTube Center" fixes this by allowing you to turn off DASH playback. After plugging in a set of earphones into my computer's audio jack, I activated the audio device on the machine, and got audio through the earphones and headset. I then disconnected the earphones, and disabled the audio jack. Audio now works fine on the headset, and I've rebooted the machine, turned the audio jack back on, rebooted firefox multiple times to make sure. Currently, things are fine, but I'm reluctant to plug anything back into the jack. For some strange reason, FF seems to have trouble recognizing my G930 headset as a valid audio device, or that's my guess. The fact that everything is peachy in other browsers should narrow down the culprit. Hopefully this helps someone else, and we can find out what the core bug is to make things right. Ask any questions if you have them and I'll try to get back.

所有回覆 (2)

more options

Very nice work.

more options

The same problem happened again for no explainable reason. Turned my machine on and YoutTube wouldn't play audio. Killed FireFox, plugged in an audio cable, enabled the jack, started FF with a YT video, no audio out of headphones, so unplugged jack, disabled jack, closed FF and relaunched it. Audio now works on the headset again...

REALLY hope someone at Mozilla is aware of this.