為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Very specific video crash error only associated with YouTube?

  • 1 回覆
  • 3 有這個問題
  • 10 次檢視
  • 最近回覆由 cor-el

more options

Any time I try to view a YouTube video, the video stops playing and the buffer symbol shows, but the audio keeps going. Flash is fully up to date and it does this with the HTML5 player as well. It only stops when I end the FireFox process, not when I just close the window. Is there a known fix for this?

Any time I try to view a YouTube video, the video stops playing and the buffer symbol shows, but the audio keeps going. Flash is fully up to date and it does this with the HTML5 player as well. It only stops when I end the FireFox process, not when I just close the window. Is there a known fix for this?

所有回覆 (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.