I can no longer open any doc attachments. This was never a problem before. Also the W for Word is not an option in the chooser application drop-down list.
At one point, all my Word icons turned to Microsoft orange icons. I resolved that issue by uninstalling Microsoft Office 2010 and not the starter. I have NEVER had a problem opening doc email attachments I have received. This is a new issue. I used to just double-click on the attachment icon and it opened. Now it gives me nothing. I can't seem to find Microsoft Word as a choice in the drop-down box either. I also tried selecting Microsoft virtual whatever it was, as was suggested in Google, but that did nothing either. I just want to go back to being able to double-click on my attachments and having them pop open. What went wrong in computerland?
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You uninstalled Microsoft Word and that left a mess in your file associations.
If the program you want to use in not in the drop down lost of programs offered when you open an attachment, the problem is not with Thunderbird, it just ask the operating system for the list. The problem is with your installation of Microsoft Office. I suggest you undertake a repair install.
Actually, I solved it myself by compacting my inbox. Yes, it was Thunderbird. All my docs can now be opened. Word starter came with my computer already installed. Never had any trouble in two years until recently. I can now pick Microsoft Word virtual handler and it opens it. I still don't know what happened to the Word icon in the drop down box. Maybe it was never there to begin with, because I NEVER had to pick anything to open an attachment before. I just double-clicked on it and it opened.