We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox can't connect to internet but other browsers can?

  • 1 回覆
  • 7 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

YLime
YLime
more options

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

You can try to contact Norton for support.