Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 31.0 EV-Certificate not showing green address bar in some cases

more options

I'm on vacation, using a public (non-password protected) wifi connection in a hotel.

My bank's website is using an Extended Validation Certificate, hence the address bar should be green. Yet, right now, the address bar is no longer green (but it does show the lock icon). I checked some other TLS sites and, for example, https://www.verisign.com/ does show a green address bar. I also checked in Internet Explorer, which does show a green address bar. I compared the version and fingerprint for the certificates in Internet Explorer vs Firefox and they match.

Is this a known issue? If not: has anything changed in Firefox 31.0 that could result in this?

Cheers, Refund.

P.S. Yes, I contacted my bank, their advice is to download and install Google Chrome because: 'Their experience with Chrome is better than with Firefox.' and see if the address bar stays green.

I'm on vacation, using a public (non-password protected) wifi connection in a hotel. My bank's website is using an Extended Validation Certificate, hence the address bar should be green. Yet, right now, the address bar is no longer green (but it does show the lock icon). I checked some other TLS sites and, for example, https://www.verisign.com/ does show a green address bar. I also checked in Internet Explorer, which does show a green address bar. I compared the version and fingerprint for the certificates in Internet Explorer vs Firefox and they match. Is this a known issue? If not: has anything changed in Firefox 31.0 that could result in this? Cheers, Refund. P.S. Yes, I contacted my bank, their advice is to download and install Google Chrome because: 'Their experience with Chrome is better than with Firefox.' and see if the address bar stays green.

所有回覆 (2)

more options

What do you see in "Tools > Page Info > Security" if you click the padlock and click the "More Information" button? Are there any other icons on the location/address bar like a shield or exclamation mark?

If there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location/address bar then that means that mixed active content is blocked.

more options

Similar report from yesterday (unsolved): Address bar does not turn green on EV secure website anymore? (Paypal)