Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已經關閉並封存。 如果您有需要幫助,請新增一個新問題

Fire Fox not working lost my passwords and book marks

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

Hello, my old version of firefox needed updated for a long time now, I have a Mac Book OXS 10. 5. 7. The firefox worked ok however, but I went to update the new version, when I opened up the downloaded file, it asked me if I wanted to replace the other version, I selected yes, and when I did, the new one says it wont allow me to open it, now I have no fire fox anymore, my book marks are gone, and my passwords were remembered by my firefox if you know what I mean. I really need some help, what do I do now???

Bill

Hello, my old version of firefox needed updated for a long time now, I have a Mac Book OXS 10. 5. 7. The firefox worked ok however, but I went to update the new version, when I opened up the downloaded file, it asked me if I wanted to replace the other version, I selected yes, and when I did, the new one says it wont allow me to open it, now I have no fire fox anymore, my book marks are gone, and my passwords were remembered by my firefox if you know what I mean. I really need some help, what do I do now??? Bill

所有回覆 (3)

more options

The version of Mac that you are running doesn't support modern versions of Firefox. Download Firefox 16.0.2 from ftp://ftp.mozilla.org/pub/firefox/releases/16.0.2/mac/en-US/ and install it. You should have Firefox back up and running.

You should seriously consider upgrading to at least Mac 10.6, preferably something like 10.7 or higher. 10.5 hasn't received any updates in a very long time, and if I remember correctly, the 10.6 upgrade is only about $40 US. You will then be able to use a modern version of Firefox

more options

Take a look at this and see if it helps: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

Also, did you initially download Firefox from an official source? If not then that could be the reason why Firefox has given you all this trouble.

more options

Locking duplicate thread.
Please continue here: [/questions/1014699]