為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Image inside e-mails are wrongly displayed (replaced by wrong image)

  • 2 回覆
  • 3 有這個問題
  • 5 次檢視
  • 最近回覆由 sfhowes

more options

Hello,

Our incoming e-mails contain a lot of images and company logos. We notice sometime, for example: company logos are *wrongly* replaced by another company logo when we reply to the email. It seems Thunderbird has linked the wrong image/logo. The wrongly linked image/logo are streched to the original image's size. When it happens, all the images in the message are mixed up with the same wrong image. When we tried to recreate this problem from the same email, this problem is not surfacing again.

Here is an example: we receive email from with Company A logo inside. When we reply to this e-mail, it happens that Company A logo is been replaced by Company B logo. Repeated trials don't repeat the problem.

we are looking for a solution to prevent this problem again, and would like to remove all image or logos in our replies or forwards.

is there a way to reply to emails by quoting its original message in plain text, instead of HTML codes?

Thank you!

Hello, Our incoming e-mails contain a lot of images and company logos. We notice sometime, for example: company logos are *wrongly* replaced by another company logo when we reply to the email. It seems Thunderbird has linked the wrong image/logo. The wrongly linked image/logo are streched to the original image's size. When it happens, all the images in the message are mixed up with the same wrong image. When we tried to recreate this problem from the same email, this problem is not surfacing again. Here is an example: we receive email from with Company A logo inside. When we reply to this e-mail, it happens that Company A logo is been replaced by Company B logo. Repeated trials don't repeat the problem. we are looking for a solution to prevent this problem again, and would like to remove all image or logos in our replies or forwards. is there a way to reply to emails by quoting its original message in plain text, instead of HTML codes? Thank you!

由 MichealLee1974 於 修改

所有回覆 (2)

more options

This is a very serious bug causing troubles!

Must be fixed ASAP!

由 user921081 於 修改

more options

Hold the Shift key when you click Reply (or Forward or Write) to compose the message in plain text format, if your default composition style is HTML.

If the content of a message is replaced by the content of a different message, you might be able to fix it by right-clicking the folder, Properties, Repair Folder - but back up the folder before you do this as the operation sometimes makes a folder inaccessible.