為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox for Android 31 crashes constantly

  • 7 回覆
  • 17 有這個問題
  • 1 次檢視
  • 最近回覆由 chuckf201

more options

I recently reinstalled Android OS on my tablet. Android 4 ICS)

I reinstalled Firefox, and then went to EFF to install their extension. I the discovered I had Firefox 31, and had to settle for a beta version of EFF's add-on.

Firefox keeps crashing. The Android FAQ's are no longer kept up-to-date, and the section covering slowness, crashing etc is absent!

I really need to revert to version 30, only updating when EFF have caught up.

I recently reinstalled Android OS on my tablet. Android 4 ICS) I reinstalled Firefox, and then went to EFF to install their extension. I the discovered I had Firefox 31, and had to settle for a beta version of EFF's add-on. Firefox keeps crashing. The Android FAQ's are no longer kept up-to-date, and the section covering slowness, crashing etc is absent! I really need to revert to version 30, only updating when EFF have caught up.

所有回覆 (7)

more options

Hi Thursdaycat, It is not fun to experience crashing. Do you have crash ids in the about:crashes page? Please copy the ids into your response and we can troubleshoot what may be the issue.

A fresh reinstall from the Google Play Store may also be helpful.

more options

Thanks for replying.

I don't appear to have an "About Crashes" page.

All feedback boxes are ticked, so feedback should be with Mozilla already

Please tell me if I'm missing something.

more options

The url is about:crashes. Not sure why there would not be any page that comes up, most likely there are no crash reports.

A previous version if Firefox: Install an older version of Firefox is not recommended for security, but for stability, they are also being worked on in the beta version of Firefox.

However if the extension installed is when the crashes started it looks like the extension they make, HTTP Everywhere: https://www.eff.org/https-everywhere is that right? is advertized for a different version of FF

more options

Hi! I still don't know where to go to provide details of individual crashes in Firefox for Android. Never mind. I decided to reinstall, so here's hoping it works better this time round. At least when I went to EFF I did not have to settle for the beta version of HTTPS Everywhere. The stock version installed straightaway with no dialogue box telling me my version of Firefox was incompatible. Thanks anyway. Thursdaycat

more options

I have this problem also. Android 4.2.2 since most recent download

more options

The crash information is located on the url page about:crashes

However if there are non listed there, they may be listed on the about:support page.

more options

I've reinstalled 3 times without success.