為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

All my messages disappeared from the inbox.

more options

I realize there is a similar problem posted, but the proposed solutions don't work here and the specific details here are different.

All the messages disappeared from the inbox. The sent box is fine but messages deleted from the inbox don't appear in the trash folder.

A search of the Inbox for messages of size >0 allows me to see the messages and to reply to them. If I move a message to another folder the moved message is invisible there but search finds it.

Deleted messages are in the trash folder but cannot be seen. A search of the trash folder finds them.

Messages in search boxes allow use (reply, delete) but attempting to delete a selected list of messages in the search box does nothing.

I realize there is a similar problem posted, but the proposed solutions don't work here and the specific details here are different. All the messages disappeared from the inbox. The sent box is fine but messages deleted from the inbox don't appear in the trash folder. A search of the Inbox for messages of size >0 allows me to see the messages and to reply to them. If I move a message to another folder the moved message is invisible there but search finds it. Deleted messages are in the trash folder but cannot be seen. A search of the trash folder finds them. Messages in search boxes allow use (reply, delete) but attempting to delete a selected list of messages in the search box does nothing.

被選擇的解決方法

I got a solution. I cannot take credit, but I tell you I was almost embarrassed at the simplicity of the problem and solution. The AT&T ConnectTech technician recognized that when I could left click and select display message in a tab, that it was likely nothing was clicked that in the "select columns to display" on the upper far right of TB's page. He clicked a selection of items and automagically my messages appeared.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Additional information: I have rules that move messages from the Inbox to various folders. MOST but not ALL these messages are visible.

more options

System and version (sorry)

64 bit W7, TB 31.1.1
more options

More information. The inbox will show a horizontal bar if clicked there. if I right click the context menu appears, and if I click on "display message in a new tab" the message is opened in a new tab, and I can open the tab and use the message. I'll continue to post discoveries in hope that someone will look for the problem.

more options

選擇的解決方法

I got a solution. I cannot take credit, but I tell you I was almost embarrassed at the simplicity of the problem and solution. The AT&T ConnectTech technician recognized that when I could left click and select display message in a tab, that it was likely nothing was clicked that in the "select columns to display" on the upper far right of TB's page. He clicked a selection of items and automagically my messages appeared.