為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox won't even start in safe mode.

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

more options

I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

所有回覆 (2)

more options
more options

First, download the full installer and save it somewhere.

Download Firefox Full Installer For All languages And Systems {web link}

Now, totally remove Firefox from your system. Your user profile is stored in your user folder on the computer. Leave it alone for now.

Uninstall Firefox from your computer {web link}

After Firefox has been removed, reboot the computer. Then try installing Firefox.