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Win7 with FF 31, Android 4.2 smart phone with FF letest ver. using same account with 1 email. But phone is not get any pass, Bokmr, etc.

  • 1 回覆
  • 9 有這個問題
  • 3 次檢視
  • 最近回覆由 guigs

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Brother, We r using win7 with Mozila 31, Android 4.2 smart phone with Mozila latest ver. from google app store on 04/10/0214. Using same account with same email. But phone is not get any new information from win7 with Mozila 31. Pl z give helpful information.

Brother, We r using win7 with Mozila 31, Android 4.2 smart phone with Mozila latest ver. from google app store on 04/10/0214. Using same account with same email. But phone is not get any new information from win7 with Mozila 31. Pl z give helpful information.

被選擇的解決方法

Hi w3ur_team, Thank you for your question. I understand that there are two devices that are logged into the Sync account. However the Android is not syncing.

There are two places we can check:

  1. In the Android Settings, under accounts is the attached account Firefox Sync or Firefox Sync (deprecated)?
  2. Do the login credentials work on accounts.firefox.com on the mobile device and are there any error messages on the Sync menu from Settings > Sync?

Please also see Firefox Sync troubleshooting and tips for more troubleshooting steps.

從原來的回覆中察看解決方案 👍 2

所有回覆 (1)

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選擇的解決方法

Hi w3ur_team, Thank you for your question. I understand that there are two devices that are logged into the Sync account. However the Android is not syncing.

There are two places we can check:

  1. In the Android Settings, under accounts is the attached account Firefox Sync or Firefox Sync (deprecated)?
  2. Do the login credentials work on accounts.firefox.com on the mobile device and are there any error messages on the Sync menu from Settings > Sync?

Please also see Firefox Sync troubleshooting and tips for more troubleshooting steps.