Videos on linked websites sent to me via email are not playing
I am often sent email via Thunderbird, which contain links to websites containing a video. Until a few days ago the video either self activated or could be activated by clicking a play button. Now there is a blank screen and nothing to initiate the clip. This is happening on ALL websites.
Any help will be appreciated.
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There are other things that need your attention.
Your System Details List shows multiple Flash plugins.
- Shockwave Flash 15.0 r0
- Shockwave Flash 11.8 r800
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Did you mean all web pages you tried to go to from your e-mail messages, or all web sites period?
Have you tried reloading the web page?