為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 33.0 unable to connect to Internet

  • 2 回覆
  • 6 有這個問題
  • 9 次檢視
  • 最近回覆由 Scubbie

more options

I've just installed the FF33.0 update and I am unable to browse the Internet.

I am having to use another browser on the same laptop in order to access this site.

I have Windows 8.1 installed on an i7 Laptop. I connect via WiFi through my Broadband router. The connection is fine (checked & double checked). I can't even access the GUI of my router through FF33.0 .

I have accessed the Firefox site and downloaded FF33.0 from there. Went through the process (upgrade was selected) and the same problem occurred.

I've just installed the FF33.0 update and I am unable to browse the Internet. I am having to use another browser on the same laptop in order to access this site. I have Windows 8.1 installed on an i7 Laptop. I connect via WiFi through my Broadband router. The connection is fine (checked & double checked). I can't even access the GUI of my router through FF33.0 . I have accessed the Firefox site and downloaded FF33.0 from there. Went through the process (upgrade was selected) and the same problem occurred.

被選擇的解決方法

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

more options

Many thanks Philipp.

Symantec needs to get a shuffle on as this was the cause.

It wasn't even flagging it up as blocked which is perhaps even more annoying.

There are some updates from Symantec which I have now installed. Shame that they weren't picked up automatically.