The password you use to access gmails webmail account using a browser is the same password Thunderbird needs to access that same server to download emails.

If you changed the password to your email account use these instructions to remove the stored passwords in Thunderbird so you can replace them with the new one.

https://kb.wisc.edu/page.php?id=19006

I have tried, but it doesn't work

I have tried, but it doesn't work

Hi, I have deleted all my passwords on Thunderbird, closed everyone and restarted, it still will not let me use the password I use on my gmail account. I don't understand how I can access my personal email through my gmail, but it won't let me access it thunderbird.

The reason may be to do with gmail who have made some changes regarding what they call 'Less secure apps'.

Many people use more than a computer eg: phone to access their emails. Gmail created a two step verification for people who use eg: phones and this meant that anyone who had created this had to use an 'application specific password'. So if you use a phone and set up 2 step verification, then you have to create an 'application specific password'.

However, if you do not use a phone and just use computer, then you do not need the 2 step verification nor 'application specific password', but you may need to logon to your webmail account using a browser and select to use 'less secure apps'. See the info at this link:

• https://support.google.com/accounts/answer/6010255?hl=en

Thank you so much. I now have my phone and laptop mail back. Since now am unsecured, if I was to secure my thunderbird account again will I loose access again to my phone and laptop?

You are not unsecure. All that is just Google marketing BS.

Hi, I know I said it was all sorted. I got all my emails through thunderbird this morning. But now it won't accept my password again... any more thoughts on why this is happening?