為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

when I do update firefox; my passwords doesnt sync! Why? How I Can sync my passwords? my master password is not set !

more options

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

由 Moh3ND 於 修改

所有回覆 (7)

more options

First be sure of what you are talking about. Are you saying the passwords were not saved during an update, or are you having problems when you try to sync?

more options

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

由 Moh3ND 於 修改

more options

i said when I do update firefox; my passwords doesnt sync!

由 Moh3ND 於 修改

more options

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

more options

Somewhere around Firefox 29, Firefox changed how Sync accounts work. Please see this article for more information: Sync your Firefox bookmarks, history, passwords and more. If you can't do that in Firefox 33, you may want to install Firefox 29 temporarily to do the account change, and then update to Firefox 33. This article has information on how to find clean old versions of Firefox: Install an older version of Firefox.

more options

If you mean sync in a more informal sense, of having your data correctly converted correctly to a newer version on your computer (not involving the Firefox Sync service), then there would be a different method for that.

由 jscher2000 - Support Volunteer 於 修改