為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

links to images on web for signature failing after update

  • 4 回覆
  • 5 有這個問題
  • 9 次檢視
  • 最近回覆由 ttams

more options

We have links to our facebook, twitter, and other social media png files in our signatures at work. Last week, these links started failing. If you copy the link out and paste in Firefox or other browser, the image shows up. The error message is:

There was a problem including the file facebook.png in the message. Would you like to continue sending the message without this file?

The html for including the link is: (with similar references for other social media)

<a id="facebook-input" class="social" href="https://www.facebook.com/companyname">Facebook</a> <a id="twitter-input" class="social" href="https://twitter.com/companyname">Twitter</a> It worked fine until last week.

We have links to our facebook, twitter, and other social media png files in our signatures at work. Last week, these links started failing. If you copy the link out and paste in Firefox or other browser, the image shows up. The error message is: There was a problem including the file facebook.png in the message. Would you like to continue sending the message without this file? The html for including the link is: (with similar references for other social media) <p><a id="facebook-input" class="social" href="https://www.facebook.com/companyname"><img src="http://htmlsig.com/images/icon-komodo/facebook.png" alt="Facebook"></a> <a id="twitter-input" class="social" href="https://twitter.com/companyname"><img src="http://htmlsig.com/images/icon-komodo/twitter-2.png" alt="Twitter"></a> It worked fine until last week.

被選擇的解決方法

Thanks! That seems to have worked. I must have not seen that one while searching for a solution. Now I get to fix the Thunderbird signature on everyone's at work. :)

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

do you have the same issues if you turn off anti virus scanning of outgoing mail?

more options

Yes. I turned off scanning of emails on my pc and tried a test message to another of my email accounts. Still have the problem. Huh, just noticed that the images were put in the original post, not the link to the images. Obviously, the link on the internet is valid.

由 ttams 於 修改

more options

including..... Hmmm your apparently familiar ( at least a little) with HTML.

Does your image tag have a moz-do-not-send="true" see https://support.mozilla.org/en-US/questions/1012528

What is currently happening if it is absent is each mail is downloading each images to your temp folder, and then including the mime encoded image as an attachment. Good for displaying the image to that without an active internet connection. Bad for the size of the mail and the overheads involved.

What is probably occurring is your anti virus scanner is scanning the temp file at the same time Thunderbird is trying to mime encode it. using moz-do-not-send="true" sidesteps the issue.

more options

選擇的解決方法

Thanks! That seems to have worked. I must have not seen that one while searching for a solution. Now I get to fix the Thunderbird signature on everyone's at work. :)