為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Downloads randomly pausing and won't work

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

more options

Each time I try to download something off Mozilla, it starts downloading for a second then just stops and says "unknown time remaining" and will never continue. I have tried to restart the download and even re-download it but nothing happens.

Each time I try to download something off Mozilla, it starts downloading for a second then just stops and says "unknown time remaining" and will never continue. I have tried to restart the download and even re-download it but nothing happens.

所有回覆 (1)

more options

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also: