為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Google maps is freezing. Map wont move but street overlay does.

  • 1 回覆
  • 2 有這個問題
  • 8 次檢視
  • 最近回覆由 guigs

more options

This has been an issue for approximately the last few weeks and has effected both my laptop, desktop, and other employees laptops and desktops at my work. Google maps will work in normal map view. zooming in and scrolling is unaffected, however once you change to satellite or earth view, the map wont move but the street overlay does rendering the map useless. I have reset firefox. I have cleared the cashe. I have uninstalled everything including all the files, folders, and registry files related to mozilla and or firefox, and then reinstalled a fresh version of it which did not fix the issue. We are having to change all of our browsers to chrome until the issue is fixed. Please help.

This has been an issue for approximately the last few weeks and has effected both my laptop, desktop, and other employees laptops and desktops at my work. Google maps will work in normal map view. zooming in and scrolling is unaffected, however once you change to satellite or earth view, the map wont move but the street overlay does rendering the map useless. I have reset firefox. I have cleared the cashe. I have uninstalled everything including all the files, folders, and registry files related to mozilla and or firefox, and then reinstalled a fresh version of it which did not fix the issue. We are having to change all of our browsers to chrome until the issue is fixed. Please help.

所有回覆 (1)

more options

Hi invictus101. Thank you for your question, I understand that after a clean reinstall that Google maps in the satellite view are slow to render high quality images.

It is possible to try Firefox in Safe Mode. This will temporarily disable hardware acceleration and isolate if it is a graphics rendering issue or if its a network issue.Diagnose Firefox issues using Troubleshoot Mode